1 /5 Westley Enigam: My bus was in his shop for about three months. During that time I was patient. He just kept putting it off. Although he had diagnostic tools, he got it wrong and spent a lot of time, and charged me for it, going in the wrong direction. Then he supposedly put in the correct part. However, some things didnt work right after he was supposedly done, such as the fan blower for the AC and heater. The heater doesnt heat at all now, but I cant be certain he messed it up until I have another mechanic look into it. The AC and fan worked when I took it in. I know that for a fact because previously I had just paid another mechanic a lot to fix that. Also, now the engine runs very rough when its cold, better when it warms up. Paul knew that when he put me back on the road - he told me specifically it runs rough when cold, and said thats usual/common with the 7.3L diesel. I had no idea at the time just how rough since Paul made sure it was already warmed up when I came to pick it up. Now I know and its not okay. He pointed out a sensor that is broken. He said I could fix that myself, which I did yesterday. That sensor is not the problem with the rough running. It wasnt broken when I took the bus in. Why didnt he just fix it?
The latest bill was $1270.90. An additional bill was $1080.93, but some of the initial work seems satisfactory, so far. Total sum $2,351.83.
And he has a bad attitude. Why wouldnt he propose making it right instead of making excuses, or worse - blaming me? Plus, hes a poor communicator - lots of room for misunderstandings not only with me but within his own shop and employees. His employee "fixed" my AC, when that wasnt why I brought it in. I already paid a lot of money to another mechanic for AC repair, a month and a half prior. And, if the fan blower wasnt working, then surely his mechanic/employee who worked on the AC would have noticed when testing, purging and refilling the AC system. Thats a pretty good clue that the fan stopped working somewhere along the time while it was in his shop. It could also mean they didnt work on the AC system after all, but charged me for it.
Im in my 70s and have lots of experience with mechanics over the years. Pauls Automotive was one of the worst, if not the worse in both the process and the results, and the cost. The problems with the engine are not fixed, and Im sure some of the problems were created by him. Whats yet to be discovered is worrisome. Ill have to take it to another mechanic to finish the job.
Anyway, I recommend avoiding this mechanic. Hes a headache.
I am disappointed, partially because the prior reviews indicated nothing to worry about.
