Middle Georgia Fleet Service - Zebulon (GA)

1 /5 Jason Nordan: My father-in-law had a motorcycle wreck in which he was fatally injured. The state patrol had this towing company come and tow his motorcycle off. We contacted the towing company the very next day to find out what we needed to do to get the bike out and how much storage would be. They said they would not charge us storage because of the fatality involved and for us to take care of our business and it would be there when we got it handled. But we will need a death certificate. The death certificate took three weeks in which this company charged us $2900 for storage after telling me and my wife that they would not charge us any storage on the bike. This is ridiculous. Do not use this company for anything. They are crooks and liars to charge a grieving family $2900 to store a motorcycle in which they wouldn’t let us get out without the death certificate is observed.

5 /5 Debby Sims: Jeff and Jamie went above and beyond to get our RV’s transmission repaired. Cannot express our gratitude for getting us back on the road. Great people. Great service. Highly recommend them.

5 /5 Matthew Mcdaniel: Thank you Middle GA. My daughter backed into a ditch and was very scared. Landon and CJ were able to pull the car out and help calm her down. I cant thank you enough.

5 /5 Josh Rickett: Great company. Came out over 3 hours away to get us back to the shop. Super nice guy. Highly recommend.

1 /5 Brandy Nordan: I am writing this review after losing my father in a motorcycle accident. During the most difficult time of my life, this impound lot made an already unbearable situation worse. When I first called after the accident, I spoke with two staff members who assured me that there would be no storage charges because my father had died in the accident. During my grief, this was one small relief - knowing I wouldnt have to worry about accumulating storage costs while dealing with funeral arrangements and everything else that comes with sudden loss. However, I just discovered through the insurance company that this business charged the maximum allowable fee in Georgia. When I called to ask about this contradiction, I spoke with the same man and woman who had originally promised no storage charges. His response was I never said that! Acted like I was lying! , that "this is a business" and "I already worked it out with the insurance company there is no compromising!! Very rude and hateful!! No compassion!! I understand that businesses need to make money, but lying to a grieving daughter about charges is inexcusable. If there were going to be fees, I deserved to know that upfront so I could make informed decisions during an already overwhelming time. Instead, I was given false reassurance and then hit with a massive bill. No family should have to deal with broken promises and surprise charges while mourning the loss of a loved one. The complete lack of compassion and integrity shown by this company is appalling. Losing a parent is devasting enough without having to deal with a dishonest buisness practices on top of everything else!