5 /5 Maria Walker: The Merle Norman in my town closed and since my son lives near this one I decided to phone in an order for him to pick up for me. We had 2 deaths in the family before he could get it for me, and we both forgot about it. This owner called to remind me and was so sweet and understanding. She shipped it to me instead and when it arrived it was exactly what I needed and packaged very nicely!! I love this place and it’s owner!!! Can’t wait to visit and meet her!!