1 /5 Armstrong Shaunnan (ClanArmstrongStudios): Failed to have the tires I had ordered when I showed up for my appointment. Failed to properly log my information in the system. Failed to do an alignment that was paid for and documented. Failed to rotate the tires, and then blatantly lied too that they had been rotated. (Clearly I have eyeballs and can see that they hadnt...) Failed to offer any customer service after my front tires were worn to the wear bars after 10,000 miles of driving because the alignment was never done. Service writer Micheal was unhelpful, defensive, and frankly wasted my time. I guess 2 cheap tires is more valuable than repeat customer business.