1 /5 tony santos: The owner and personnel of this establishment are very rude! The lady who answers the phone first provides me with a quote INCLUDING SHIPPING (as I clearly confirmed we need it in Miami, FL) confirming she will send an email with the order request form, she never sends it and when I call back to confirm what she had said already she claims she doesnt understand and hangs the phone being rude. Then the owner proceeds to act the same way and not even apologize for giving wrong information. Very disrespectful, they will hang up the phone on you and not care about your order