Help A Child Smile - Conyers (GA)

1 /5 Mo Bai: I dont even know that its fair to share my experience with them at this point, but I feel the strong need to share for the sake of potentially advocating for the kids that this office sees now. I havent been anywhere near a dental office for around 13 years because of the trauma these people caused me as a child. I finally took a chance and got my first professional cleaning after all those years yesterday (at a completely different office) and realized that dental visits arent actually all literal torment. It was just this office being horrible. I have never forgotten the genuine torture these people put me under as a child, not only physically but also mentally. Even as I grow into a safer feeling with this new dentist, I still cant be anywhere near a dental office without being in a complete state of panic due to the trauma from Help A Child Smile. So much as catching a whiff anywhere of the smell that exists in that office sends me into a panic attack. I have no idea if theres any of the same people on staff now or if their standard of care has changed for the better or worse, but given the reviews Im seeing, I feel that my experience is still worth sharing. Check in with how your kids feel going to that place. If they hate it, listen to them. Dont just dismiss them as being dramatic because "theyre a kid, and its the dentist." I wish my anxiety and tears about going to that place had been listened to, but they remained my dentistry office throughout my childhood, and that caused (obviously) long-lasting damage psychologically.

1 /5 kadijah mathews: My daughter is 7 she’s been going to these people since it’s more convenient at the school. She has cavities that they kept saying they were going to treat when they returned but never did kept sending the same paper home saying the same thing. Now my baby teeth are deteriorating.

1 /5 Diamond D: This company needs to be investigated. They came to my child’s school and provided treatment multiple times and didn’t let me know that he had cavities just sent a paper home saying that he needed to do better with his brushing. I took my child to a new Dentist after Help a child smile called notifying me that they were in my area and wanted to do work on my child’s cavities….. so my son had cavities the whole school year and I didn’t get noticed except by voicemail during this summer. I took my child to a new dentist and my son now has to get crowns on several teeth as well as a few teeth extracted. Sad excuse for a Dental Company, you guys need to review your ethics.

1 /5 Tabatha Whitacre: My parents had me go to these people when I was in high school which was approximately 11+ years ago. The person that worked on my teeth didnt even check to see if my mouth was numb before they started drilling. Worst pain ever. Tried to get their attention to stop by yelling, but they ignored me and kept going. Now I have really bad anxiety when I have to go to the dentist because of what happened when I went to them.

1 /5 Emily Keisel: My child was seen and they cannot provide me with information on what they did, his mouth is extremely swollen and it looks like they just cut part of a tooth that has a cavity off instead of doing actual treatment. When I called they continued to make a excuse for me not being aware of what treatment was done to him. Still waiting for a call back to be told what was done to him. Very unhappy I never received a call to know they were going to see my child. He will now no longer be seen by them as they have continually treated him but not let parents know what was treated or that he was being seen.