1 /5 Lauren Estes: Between my children, our family has been coming here for over 5 years now. We all loved Dr Bennett. He enjoyed his job, enjoyed the patients (most being children), loved the parents, and my kids literally looked forward to going to the orthodontist. He always included the kids, the parents in all of his updates to make sure we’re all in the same page. We went in a few months ago to find out that Dr Bennett is gone, with zero explanation.
We decided to just lean in to the fact that there’s a new Doctor and some reason they can’t share why. My children looked forward to meeting the new Dr.
We’ve been extremely disappointed since things have changed. What used to be fun, decently quick visits are now awkward, long visits, filled with a tense office. The only thing the doctor said to any of my kids at the last visit was that he needed my daughter to be more still- no “hi”, no smile, no update for me as the parent. After a few visits, my 13 year old asked if she could not come back there- that he seemed to be angry at everyone.
We’re finishing out here because they’re almost done (and honestly the rest of the staff is so kind and helpful). We’ll give it time and maybe it’ll get better… he may just need some adjustment time to get in the swing of things. Hoping it’s not, but if this is the new normal, we’ll head to a different orthodontist for my younger kids