Exp Service, LLC - Monroe (GA)

1 /5 Victoria: If I could give zero stars, I would. This company is an absolute nightmare. My shipment was not only delayed by over a week, but I was given no updates, no communication, and when I called customer service, I was met with rudeness and excuses from a lady called Vicky. They promised a delivery window and completely blew past it with no apology or explanation. When I finally got through to someone, they didn’t even know where my freight was. I was told, “It should be somewhere in the system.” Are you serious? To make things worse, when the shipment finally arrived, it was damaged—boxes crushed, items missing, and no paperwork provided. And surprise: they tried to blame me for it. Avoid this company at all costs. I’ve worked with many freight companies over the years, and this one is by far the most disorganized, careless, and unprofessional. Save yourself the frustration and go with a company that actually respects your time, money, and cargo.

5 /5 Andres Belgrave: Hello my name is Andres I usually dont leave reviews on companies that Ive had great experiences with but it is my new year Resolution to start. I came to EXP Service LLC because I needed a DOT inspection on my Cascadia early 2024. I recall meeting the owner, She was very Professional and helpful, the mechanics were also very professional and knowledgeable. After receiving the service she offered me parking for my truck at a very reasonable rate which also included a discount on any labor performed on my truck by her shop, this was an incredible offer to me so after a few months I started parking and still park my vehicle there. The place is gated and have cameras Ive never had issues with feeling that my property wasnt safe and I occasionally leave my keys to have the truck serviced by her staff while I take a break from work, they usually park the truck for me while Im home catching up with family. Vicky ((The Owner)) Along with Eric and Her guys would make you feel like you are her only customer at times as if your issues are the only issues. I recommend this company especially for owner operators like myself trying to cut overhead cost.

5 /5 YZF R6: got brakes and oil done here, friendly staff and comfy location.

5 /5 Curtis Williams: The lady over EXP IS VERY VERY IN TO HER DRIVERS. GREAT TERMINAL IF SOMETHING GOES WRONG THEY ARE VERY FAST AT GET YOU BACK GOING. great work environment awesome company im here to stay