Pep Boys - Monroe Michael Mize: At first, the experience was just fine — nothing exceptional, but manageable. The staff seemed slightly annoyed that I brought my own oil and filter, but I figured that was a minor inconvenience. The wait felt long, though I accepted it since I didn’t have an appointment.
Fast forward, and now I’m dealing with an entirely new issue: a piece of plastic hanging down from the driver’s side. Upon closer inspection, it turns out the aerodynamic covers underneath weren’t properly secured. Even worse, the passenger side looks like it’s about to follow suit! This kind of carelessness is completely unacceptable—what should have been a simple maintenance visit has now turned into an unnecessary headache.
