3 /5 Jennifer Tucker Barreiro: So my son is going years old so that tells you how long I have been going to Dentistry for Children. I now have 3 kids that go there. I have never in my time going there have received the level of customer service I did today. They called me back 3 times for papers to be filled out instead of giving it all to me at once. In one of those call ups, I was finishing the first set of papers and she told me I could not do it at the counter to walk away. I thought that was rude. Especially when I had been called back a few times. The. When I was done with the paper work. I went to give it to this other lady and she ignored me for about 5 minutes. So I left my clipboard and papers on the counter, since they had such a problem me standing there just a few minutes ago. She was so rude she didn’t even acknowledge the clipboard there for about 10 min after I had waited 5 at the front desk. That what you see in the picture uploaded my clipboard sitting there. Then this other lady comes and starts asking me questions about my daughter’s medical conditions in front of everyone talking loud. When I told her to please lower her voice and let’s go tot he back to talk she started apologizing how she is sick and her throat hurts and that’s why she is speaking loud. They have so many new faces, it was definitely a first bad experience there. You would think more mature people would have a little more professionalism but not at all. Very disappointing. That much where I am writing a review about it and I usually don’t. The blond lady is the one that would tell me to move away from desk to finish filling out paperwork. And the one with glasses is the one that ignored me and took forever to get the clippers from me without even saying I will be right with you. Need to have more customer friendly people at this desk, that is your frontline. The staff in the back are always amazing.
