1 /5 Steve Stanley: Beware: this is new ownership and not the Crumley Auto long term customers think theyre going to.
Ive been a customer there for years and they had some amazing guys that really knew Vintage VWs. I havent been in a couple years because Ive been doing the work myself, but have been busy lately so thought Id take it in for routine service, and I always liked how good they were on the timing.
Sadly all the guys from the back are now gone and a new owner recently took over. They actually have moved next door as well so it was all a little disorienting. I should have been suspicious when they couldnt answer some of my questions about what I wanted them to check. In the end, I asked them to do an oil change, adjust my timing, and adjust the brakes (I have a 65 so theyre not self adjusting). They called me half way through to ask me what I meant on the brakes and I explained how older models are adjusted. And then when I came to pick up the car they charged me $370. For an oil change, timing adjustment, and brake adjustment. Easily double what they would have charged before.
If Im trying to be kind, maybe the new mechanics arent as familiar with vintage cars so it took them over two hours to do this 45 minutes worth of work. But regardless, its a ripoff, especially if you know how they used to operate.