City Nails & Tan - Lawrenceville (GA)

1 /5 Sehreesh Vira: I had a very disappointing experience. I came in on Saturday, April 26th, to get a pedicure for my birthday before my dinner celebration. After the service, my nail polish accidentally got smudged, so I returned to have it fixed. Since I was in a hurry, I left right after the touch-up and was extremely careful afterward. However, almost two hours later, my polish still wasn’t dry and ended up getting messed up again. I went back the next day, Sunday, to have my toes fixed. I was friendly and they seated me right away. The woman who started helping me removed the polish and applied a clear coat before walking away. Once it dried, she came back to paint my nails. I realized I had accidentally picked the wrong color, apologized, and asked to change it. She removed the polish but then went to assist a customer who had just walked in—leaving me waiting without explanation. The manager told me to pick another color and said she would help me. I did as asked, but after that, I was left sitting there. Three more customers came in for pedicures, and the staff, including the woman who had been helping me, immediately prioritized them. Another staff member, who had just finished with a client, also took on the new walk-ins. Meanwhile, the manager disappeared to the back and never returned to assist me. I ended up waiting over 30 minutes with no one checking on me. Frustrated and upset, I finally decided to leave. As I was walking out, the staff member asked if I was coming back, and I told her no — the service was terrible, I wasted my money coming here and I ended up going home and painting my own nails. I would not recommend this place based on my experience. They clearly do not value their customers’ time or treat them with basic courtesy, even when trying to fix their own mistakes.

3 /5 Elizabeth Castillo: I did pedi and mani here twice. Its close to my house. First time I loved the work. Both my nails and toes were looking were, the service was awesome too. Very friendly staff. I went yesterday again. The same gril who did my toes the first time helped me. She did again a great job with my pedicure. Unfortunately for me, a different person did my nails. She destroyed my nails after I have been working on getting them long and strong. She didnt even shape them even. Pretty much file them off completely and carelessly. When it came to applying the nail polish she kept cleaning the excess with her own nails. Which made for a dirty finish. She didnt clean, nothing. End result? Itd have been better to do them myself instead of paying for that. Plus $5 extra to remove my previous nail polish from just one of my hands, which she did with the drill machine causing my nails to break and loose strength.

2 /5 Jessica Aguirre: Got an excellent pedicure. But got a harrible manicure…. Lady took off my acrylic bails with force she didn’t file them down or soak them just yanked them off. Left my nails weak. When she was done with one hand I told her I wanted to soak the other ones off but she just filed them down even midway through that she started yanking them off again. Honestly I don’t even think she wants to work there because they had to call her over multipolar times. That was the first red flag. The lady doing my pedicure tho very sweet and she took her time. Even gave me some Vitnamess medicine for my cough.

5 /5 Vel: Kelly did a very nice job with my pedicure. She really pampers you. I love the outcome. My feet looks and feels wonderful.

2 /5 Jessica Hootselle: I really didnt want to leave a bad review for this place because the staff was so nice but they destroyed my cuticles during my pedicure. Not only did they make me bleed - they also cut too deep on one of my big toes, so now its inflamed and uncomfortable.