1 /5 Dolores Dodson: All I wanted was a simple hair cut, short layers, that didn’t turn out like I wanted. I made the mistake of showing McKenzie a picture of a cut I had a while back. She cut my hair way too short and left little sprigs hanging off my cut. A couple of days passed and I called Chad to see if he could just trim it up a little. He had the nerve to say I was a little difficult when I walked in!! I asked” what did you say?” He didn’t answer me, so I hung up. I walked in normally like I always walk in a place. I can’t believe the stupid, uncalled for remark I just got from Chad. Y’all better not complain about their service, or ask to trim it up right, or they will retaliate and try to turn the issue around on you. He is not professional by no means! FYI: when I walked in, there was no one in the front, so I stepped around and seen Chad eating( how rude, not to get up when a customer walks in) to ask for McKenzie and he went and got her. She finally came out. If this is how it goes with some customers, I can’t understand why they are still in business. I’m an easy going person and not hard to please! I just wanted a normal hair cut! I was going for the local business idea because I live down the street from Old Towne. I will be going back to social circle to get my usual hair cut.