C & A Mobile Repair Service - Augusta (GA)

1 /5 Michael Little: I called these people on May 2 about an ABS light problem I had I had bought two Abs light sensors they told me to come in the labor would be about two to three hours. When I got there the computer told them it was two sensors and an ABS modulator valve. But the mechanic said it wasn’t it wasn’t the modulator valve insisting it was a wire. He looked for a broken wire all day but one mechanic told him no change out the modulator. The modulator was 185 they gave me a bill for $1010.69. I was hot because looking for a wire all day was not the problem when I’m fact the computer said it wasn’t it the valve insisting the beginning. Fast forward to May 15 guess what ABS light came on. I called Logan the next day I tell him that the light came back on the first to thing he said it’s a wiring problem and I don’t do work for free all I want him to do was recheck the issue these people is full of it. O I forgot to mention when my bill was so high yes I was pissed because the black guy that worked on my truck told me it would be only 2 or 3 hours labor and we had a heated argument and he called me the N word in front of nothing but white people go figure. STAY AWAY from these people STAY AWAY. I will be doing a different route with them.

1 /5 Kristen Howle: Very Unhappy with Service Received - or rather NOT Received Called these people at 230 PM to do a call out to rescue one of my drivers sitting road side. I was told they could handle the job and would have a tech on site within 1-1.5 hours so I left it in their hands. At 5 PM, my driver calls me and tells me no one had shown up. I called and spoke with their service team again to get an update on when the tech would be arriving and was told that they tried to call the driver, couldnt reach him, so apparently they went off and did other things. As it is now after 5 PM, their techs were off the clock and they had no one to send. This leaves me holding the bag at 5PM (now its after hours), with a truck/driver that has now been down since 2PM, still not fixed.......and NOW I have to start cold calling in the hopes of finding SOMEONE else that can do an after hours road call to help this guy. Very disappointed that no one at C&A took the initiative to call me directly when they could not reach the driver and theyve left me in this situation today. Very poorly handled

5 /5 Kobe Walker: Kris went above and beyond!! My drive shaft on my tandem Dumptruck broke while fully loaded with asphalt. Kris showed up within an hour, towed me to the asphalt plant to dump the load and then he towed me to a shop. Probably took about 3 1/2- 4 hours total. Very reliable, great customer service, I would recommend to anyone and will be using C&A for all my future towing/mobile repair needs.

1 /5 Ross K: Our trailer was losing air, and after calling several places, we unfortunately contacted this service. A mechanic arrived and spent two hours on-site only to inform us that he was unable to resolve the issue and that we would need to bring the truck and trailer to his shop for further "diagnosis." When we attempted to speak with the mechanic directly by calling your main line, we were told by a dispatcher that she could not connect us with him. Just a typical highway robbery, and it was certainly the worst roadside assistance encounter weve had in a long time. I strongly advise others to avoid your service.