1 /5 Chris Stephens: Incompetent and lazy.
I’ve had my oil change here a few times. However, this last oil change was completely negligent. Oil leaking from the filter, puddle of oil became significantly bigger overnight.
While I can understand mistakes happen, there’s never an excuse for laziness. The technician never secured the service port on the skid plate, never bothered to replace the second bolt, and left everything as pictured. Simply complacent, no pride in work.
When I returned to the store, technicians stated there was no leak, but the oil was already half a quart low. Despite, showing pictures of the filter clearly leaking and the puddle of oil, this store refused to stand by their work.