1 /5 Sherri Fisher: Ive not had a problem before today they have dine fills ins only thus far. At my last visit I was told I needed a new set, so today I walked in asked them to take off the old nails and give me a new set. Immediately after she glues on the nail tip and cuts them. I bring it to her attention that I asked for medium length nails and that she has cut them VERY short and that they were all uneven. She says she will fix it. Well Im thinking why dont you fix it BEFORE you put the acrylic/gel on it but she assures me she will fix it later. Lets fast forward! I keep mentioning the nails are short and uneven, she keeps saying she is fixing it. She never really does, they look a hot mess and once she put the polish on it I can literally see my nail bed on the side and bottom of the new set. I tell her Ive been saying since she started the nails were bad. Some older guy comes over, looks at the mess on my hand and says he also doesnt see anything wrong. Stevie Wonder could see what was wrong! So they say to resolve it they will take the nails off. I was genuinely shocked that taking the nails off was their ONLY solution. Meanwhile while I was there, another woman was at the cash register complaining about the service saying she would never be back. So 3 hours later, destroyed sore nail beds and hands looking like Im a sharecropper from the trauma. Did I mention I have a big presentation at work in the AM? So I go to CVS for press ons so I can go to work!