1 /5 Kambre McGown: Update: They are saying they offered 50% nail color change. That is a lie. I was told that I would have to pay $15.
Violation of state laws regarding sanitation and poor customer service.
I went here for a pinkish full set with a French tip and it was decent. So I came for again for a fill in. I’m not very familiar with the nail salons in this area. When I got the fill I asked for the milky white picture. It didn’t come out right and I was told it was because of the pink powder that was already there. I wasn’t aware that was how it would turn out, but I didn’t want to argue so I moved past it.
Two days later, my thumb nail popped off. I came to get it repaired, saying that the tech who completed my fill in didn’t tell me that the color would be this dark, the lines on the nails are uneven, and they’re popping off after two days. My request was that I get another color that would blend well with the pink powder and that the thumb nail be fixed. They declined completing a color change for free, because the color wasn’t their fault. Cool. Not to mention they were rude throughout the entire process and they get impatient when you asked them to fix what’s wrong. Why have a business if you can’t perform correctly?
Secondly, when the set was completed, my thumb nail is uneven with a black dot stuck in it and the tech left finger nail polish on my finger that the secretary scrubbed off with some dirty nail scrubber that was behind the front desk. Which violates state laws as shown below in the photos.
Because of this, I would like to know if each tech is licensed to perform these services based on the quality of work that I’ve received.
Be sure that you’re being serviced the correct way and getting your money’s worth. Nail salons tend to take advantage of their highest consumers, (African American women) and provide half-done work on their best day. Also, filing formal complaints when necessary to protect your safety, services, and money.
