Tracy Nails Spa - Jonesboro (GA)

2 /5 Geneva Anthony: I went for gel nails for just my natural nails. Within two days the gel started peeling. Now this is day 5 and the gels is peeling off one hand and I’m very disappointed. I work long hours and I didn’t have the energy to return for them to redo what she half did. Money is hard to come by and they have the audacity to just take it from you. I will not go to them again because this is not the first time but now I realize I should start doing reviews where I spend my money.

1 /5 Chey Hernandez: UPDATE: I called in and was told to come back for a new set, however I don’t live in town and cannot come back. I prefer my refund or I will file a complaint. This is unacceptable! I visited this salon two days ago around 11 am and spent $70, but unfortunately, my experience was very disappointing. The staff did not make me feel welcomed. The technician performing my pedicure was rough and repeatedly moved my foot abruptly, even when I simply placed it in the water. I mentioned that the water was too hot, but she ignored my request until another staff member intervened. She as live streaming on Red Note and acted as I disturbed her day. The technician working on my nails rushed through the process. He did not ask for my preference regarding nail length, and instead, cut them without measuring. Due to time constraints, I didn’t want to have him re-glue them. I was disappointed that my cuticles weren’t trimmed and my nails weren’t filed underneath. Once the nails were glued, he quickly applied the acrylic without proper attention to detail. Although the salon had just opened, the service felt rushed and incomplete. My nails were filed too quickly and unevenly, and I noticed bubbles in the gel polish. He didn’t cure them the full time and told me he was done. My nails are already lifting, my cuticles weren’t moisturized, my toenails were also not shaped or filed at all. Not even a finishing coat! The equipment isn’t even being sanitized for the next client! Overall, I was extremely dissatisfied with the quality of the service and would not recommend this salon. There are many other salons in the area that offer better experiences and actual professionalism with nail techs who are more skilled. I am requesting compensation for this or I’ll be filing a complaint with the board.

1 /5 Maadame Elle: I debated whether or not to share my experience because I’m very aware that I don’t have nice looking feet. Regardless of the way they look I prefer to keep them maintained as much as I can. I also want to tell the truth about my experience I had a very painful service that resulted in my skin being burned and now scabbed over. I tried this nail shop because my previous tech left the country indefinitely. Whatever they used to remove the callus on my feet burned my feet almost immediately upon contact. I tried to communicate to my technician but we had a severe language barrier and no one else in the salon was able to help communicate either. He also kept trying to scrub my skin after. He clipped more than my cuticle as you can see scans there also and sprayed it with another painful stinging solution. Because of the breakdown in communication and he wouldn’t stop when I asked I I was afraid to leave and let him finish in case they tried to call the police or something. I don’t know how the law enforcement deals with a dispute like this especially when no one can communicate clearly. I feared they would side with the business. it still hurts to wear shoes and touch my feet when cleaning and moisturizing them but today is the 4the day and after my shower i applied no oil to my feet so I can get a clear look. My feet are dry I know but they are also really scabbed up. I don’t know what else to do but let it heal. There also seems to be some sort or opening forming on the side of my foot now so I have only applied a topical antiseptic and castor oil so that I won’t get infected. I needed to let other people know what to expect if you are considering patronizing them They are not safe and their products are harsh, no one seems to speak English so you really don’t know if you’re on the same page but they would have a business in an predominantly English speaking community. I just paid my hard earned money for what they asked and left but this so the aftermath I’m still dealing with days later

5 /5 Chryshawn Love: My experience at Tracy nails was the best I have had in a long time will continue to support. Shot out to Cindy and Anyh. They gave a great pedicure and fillin

5 /5 Debbie, C Evans: I absolutely love this place, Tracy’s nail salon is the best. She definitely caters to her customers. Kim is my nail tech, and Tom is my foot tech, both are amazing Techs. Tracy’s get my #1 vote every time ❣️❣️❣️❣️