3 /5 Rose Holton: I stopped going to this location about 3 years ago because of the poor service and rude employees. Today was a reminder of why I stopped patronizing the Sandersville Wendy’s. The food was ok. I ordered the Taco Salad, but it wasn’t what I expected. Lots of lettuce, and maybe a couple of tbs of corn in the bowl, topped with a little cheese. Then a small bag of seasoned corn chips—Fritos— a couple of packets of sour cream, a packet of taco salad dressing. All that and a small container of chili. It was ok. Just not what I expected, and I won’t order it again. My fiancé ordered his usual Dave’s Double meal and upgraded to large so he’d have fries to share. My photo shows the box of fries that he pulled from the bag. There were maybe 4 more fries in the bag, but all in all , this was just a regular order of fries. The employee at the counter refused to fill it up.
The rudeness issue is with an employee who helped the one taking out order when she didn’t know how to do an upgrade. In helping, she made a mistake as well, and when we asked her about it, she insisted that it was right, told us we weren’t seeing what we were seeing in the screen, then fixed it and as she walked away, continued to disagree, saying that the amount was the same. Another customer asked her for sauce, and she didn’t even acknowledge the question, much less give the lady the sauce. She had a horrible attitude and very negative demeanor. Food that’s just ok goes down better when the service is friendly. Not a positive experience today.