1 /5 Chekeitha Bey: EXTREMELY UNPROFESSIONAL, DISRESPECTFUL, AND DISAPPOINTING
I am absolutely appalled by the treatment I received at Seafood Pot 2. The owner/manager is one of the most unprofessional individuals I’ve ever encountered, and the way she speaks to and treats customers—especially Black customers, who make up the majority of her business—is unacceptable.
I placed an order for myself and my 2-year-old baby. When I arrived to pick up my food, I politely mentioned to the cashier that I forgot to confirm that the corn was fresh because the last few times I came, it tasted old and reheated. The cashier took the corn to the manager to check, and instead of addressing the concern like a professional, the manager became angry simply because I asked a question made the cashier refund my entire order
This behavior was rude, hostile, and completely unnecessary.
After this experience, I looked through other reviews and found multiple customers reporting old food, overcooked items, and rude interactions with the same manager. It is insulting that a manager would treat paying customers this way over a simple question—no conversation, no solution, just hostility and refusal to provide the food I already paid for.
It is clear she does not value the Black dollar, customer loyalty, or basic professionalism.
I will never return, and I hope others take these experiences seriously. Respect your customers or lose them.
UPDATE
I want to share my experience as a customer who has consistently patronized this establishment since March 2025. I have always placed the same order: 13-count boiled shrimp, 7-count shrimp fried soft (to preserve texture), and two pieces of corn—one seasoned and one unseasoned for a two-year-old who cannot eat spicy food. These requests were always accepted, and I even confirmed months ago that fried-soft shrimp was an available option.
During those first seven months, my order was prepared correctly and without issue. However, over the past two months, the quality of the corn has declined, which is why I began asking whether the corn was fresh—not asking for it to be remade, simply confirming its freshness. This should be standard, especially when dietary needs or young children are involved.
Instead of addressing a legitimate customer concern, the owner chose to refuse service altogether. What is even more troubling is that, when customers leave reviews, the owner appears to match orders to card numbers and research purchase history to construct responses filled with half-truths and deflection. This is extremely unprofessional and shows a clear lack of accountability.
Dietary requests such as “no seasoning,” “no butter,” or “fried soft” are common—especially for children, elderly individuals, people with health conditions, or those with allergies. If the business is unable or unwilling to accommodate reasonable and previously approved modifications, they should clearly state this upfront instead of punishing customers for asking.
The most consistent theme across many negative reviews is the owner’s refusal to accept responsibility and the tendency to shift blame back onto customers. Employees themselves often comment on the owner’s unpleasant attitude, which aligns with the experiences many customers have shared publicly.
Finally, telling a customer “thank you for choosing another business to serve you” is not only sarcastic and condescending, it demonstrates that customer honesty, feedback, and loyalty are not valued here. Because of the recurring issues and the owner’s pattern of dismissing concerns, I will be reporting this business to the Better Business Bureau and arranging an independent quality assurance review.
Customers deserve respect, consistency, and professionalism—especially from a business that relies heavily on repeat clientele.
