Red Lobster - Douglasville (GA)

5 /5 Zay Smith: We had Parris as our waitress and she was very pleasant. She kept checking on us to make sure our experience was perfect. We will definitely be back again and asking for Parris.

1 /5 Candace Sapp: We visited this Red Lobster on New Year’s Eve. We are regular customers and were honestly disappointed with the overall food quality. Our server was very kind and attentive; however, the food was not fully up to Red Lobster standards. The seafood boil bag tasted like lemon water and lacked seasoning. In addition, there was a bristle-like object found in my son’s burger, and my daughter’s chicken tenders were overcooked. Unfortunately, no manager or staff member came over to properly address these concerns. The only comment made was that the kitchen staff would be “fussed at,” which didn’t help resolve the issues. We waited about 15–20 minutes for corrected seasoning for the seafood bag and ultimately decided to take it home. On a positive note, the coconut shrimp and lobster flatbread were made correctly and tasted great. Overall, this experience was disappointing and not what we are accustomed to at Red Lobster. We normally enjoy dining here, which is why this visit stood out in a negative way. Hopefully this feedback helps improve future visits.

5 /5 Sabrina: Dee and Alysha were absolutely amazing! The food was cooked perfectly biscuits were fresh everything and everyone was polite and friendly! A great location to dine and enjoy yourself!

5 /5 Sandra McGary: Tonight we celebrated my husbands birthday, and the 25th anniversary of the day he proposed at Red Lobster. He called the Douglasville Red Lobster and asked if he could drop off a vase of roses at our table so he could recreate the engagement night. Red Lobster did an amazing job, adding candles and a white tablecloth and setting us up in a private dining room. They also offered a ccomplimentary dessert, which we declined because we were too full, but they still came to sing happy birthday. Huge shout out to our server, Jaylen,; the managers, Cory and Destiny, and the GM Trish for making this a very special night.

4 /5 D. Tee: I recently visited Red Lobster in Douglasville with my parents. Our waitress, Janiya, was friendly, and always smiling, which made the meal more enjoyable from the start. We kicked things off with appetizers, and my dad raved about the crab queso, he couldn’t get enough! The chips to crab-cheese ratio needs to be re-evaluated, little bowl and big basket of chips dont really balance out. My mom enjoyed the bread ball they serve (think Olive Garden breadsticks, but round and dangerously addictive), sneaking bites while claiming she was “saving room for the main course.” I had the clam chowder, which was creamy and comforting, followed by the lobster and shrimp linguine. I love flavorful food, but it leaned a bit heavy on the salter side for my taste, but thankfully, a little Tabasco and my Arnold Palmer saved the day! My dad’s Mahi was cooked well, though the portion felt a bit small. My mom’s salmon with potato was also a touch salty. While the food was fine, these small details combined with the price left us feeling a little “meh”, full, but not exactly wowed. That said, the service was definitely a highlight. Our waitress made sure we had everything we needed, and the restaurant was clean and welcoming. The menu has a good variety of seafood, so there’s something for everyone. Overall, it was an okay meal with great service, but personally, we won’t be rushing back. If you enjoy boldly seasoned seafood and don’t mind paying a premium, you may have a different experience, just bring your Arnold Palmer (and maybe some Tabasco) to save the day!