1 /5 Kyndra Donelson: 0 stars if I could.
We drove all the way from Chattanooga specifically to come to this restaurant. When we walked in, a woman was on the phone behind the bar. We stood there for about 10 minutes with no greeting or acknowledgment before she finally turned around and told us they were closed.
I told her I had a reservation, and she said they didn’t have a chef that day and that she had just found out herself. Another staff member came out, clearly aware we had been standing there the entire time, yet still didn’t greet us. When we questioned what was going on, the response was vague, unsure, and unprofessional.
The entire interaction felt confusing, dismissive, and unorganized. No apology, no clear communication, no effort made at all. We wasted time and a long drive for an experience that showed zero customer care.
I will not be returning. Customer service speaks volumes, and this was unacceptable.