LongHorn Steakhouse - Conyers (GA)

1 /5 KramFive: I paid $15.49 for the 6-count chicken tenders and received tiny, kids-size portions that tasted old and greasy, as if cooked in reused oil. The bigger issue is that the broccoli was spoiled with visible black growth, which is a serious food safety concern. When I called, the manager’s only response was to tell me to drive back for a remake, with no apology or compensation for my time or gas. That is not acceptable accountability after serving unsafe food. This location is overpriced, poorly managed, and careless with quality control. I’m posting this in hopes that corporate addresses this properly, because the in-store response was inadequate

3 /5 Itz Me Shay: Started off rocky at first. Had to send my food back three times. Each time came out cold. But Jon Jon came out and save the day and made sure everything was hot. He had great customer service. Because I was about ready to get up and leave.

5 /5 Wanya Davis: Had a great experience at LongHorn! The food was fresh, hot, and satisfying! Our server KJ was amazing super attentive, friendly, and made sure we had everything we needed without being overbearing. Drinks stayed full, food came out timely even though it was well done and not med well like asked, he was able to send it back and have it resent out to us the way we like it ! overall vibe was welcoming. Service like that really makes a difference. Definitely looking forward to coming back and hoping to have KJ again!

1 /5 Eva C: I ordered pick up from this location and I ordered the 22oz porterhouse steak. I took this back to the restaurant because the cut was so thin and it was overly cooked like rubber. The lady behind the bar stated this was exactly what I ordered. In disbelief, I disagreed. She asked if I wanted the manager, and I said Yes. She went and got the manager, he looked at it and then looked at me and said, this was exactly what I ordered and was given to me by them in the back! Since this is considered a 22oz porterhouse, which was well done and very dry, and wasn’t medium like I asked, RUN!!! They are LIARS and will take your money! This steak barely has any meat, and they overly cooked it that it’s like leather! This is a steak we can get at Waffle House that they are passing off as a porterhouse steak! They should be ashamed of themselves!! I wanted to get a refund and to put in a new order for their outlaw ribeye, instead, which is what I always order and have no issues, but the manager stated that they were closed. So, they will not accommodate you, either, and just stare at you for having an issue with them lying and playing in your face. I’m disappointed because I never had any issues at this location. It has always been a pleasant experience. But this was such a shame for them to take advantage of customers like this. I posted this on my social media page, also, as I have over 11k followers.

4 /5 Jennifer West: We were greeted immediately upon entering and were seated immediately. It did take quite a while to be greeted at our table. Our server, Christy, was extremely friendly and offered to go ahead and take our entire order at once. This was greatly appreciated as we were in a time crunch. All of the food was fantastic and extremely tasty.