2 /5 Alexandra Seidel: My family and I are very disappointed. Their food is really good, but every time we order online or call in, there is always a meal or a portion of a meal missing.
Every once in a while would not be an issue, but this is a pattern. I enjoy their food but this is getting ridiculous.
Tonight, we ordered 5 meals, extra chips, cole slaw, pudding, and extra sauces. We only received 4 meals and the extras. The extra sauces were put in a box.
The biggest meal had not been put in the bag. So I guess when they were checking the meals, they assumed the sauce box was a meal, but either way, a whole meal shouldnt be missing.
My dad drove back to the restaurant to get it, and they were closed. Thats $13 worth of food missing.... were not happy.
Also, the sizes of the chicken tenders dramatically change in size. Ive gotten tenders that were barely half this size in a 3ct, then these are a massive 3ct. If that is going to be a common theme, they need to start selling by weight rather than count because were paying the same price either way...