1 /5 Judy Smith: We were so excited when they first opened. First of all, there’s no question that the food is pretty good. That’s the only good thing I can say about them.
Every order we’ve placed was for takeout and EVERY single one was wrong. The first time or two I thought it was just because they were getting used to working together and they had just opened so I continued to give them other chances but we are so done with this place. Every single order has been wrong. They sent the wrong item, they left out part of the order. The list is endless.. Yesterday it happened again, and I called to talk to a manager. She acted like I inconvenienced her by calling. I got a half assed I’m sorry and as far as she was concerned, phone call was over. I asked what she planned to do about my refund. She reluctantly put it in the computer to get a refund on the missing items and acted like I was just gonna let it go.
THIS PLACE NEEDS TO GET THEIR ACT TOGETHER! HOW HARD CAN IT BE TO DOUBLE CHECK AN ORDER. I would be embarrassed to make so many mistakes. The worst part is nobody even seems to care. I plan on contacting corporate. I don’t know that will make a difference. my husband wanted a wrap yesterday and decided to go to Chick-fil-A. We had no issues at all, and in fact their wrap was better than Huey Magoos and so was their service.
The regional manager or someone from corporate needs to spend some time at this location because they need serious training if this place is going to continue to operate. We’re not the only one to have issues and they can only get away with that for a small amount of time. People talk and they are not saying good things about Huey Magoos. How sad and what a shame.
To the employees if you value your job, you might wanna pay more attention and act like you care. From what I’ve seen, you’re just there for a paycheck and with that kind of attitude, you won’t be there long.
Judy Smith
