1 /5 Marsha Ray: I hardly leave reviews, unless Ive had extremely good service, or very bad service. Today, I had very bad service/experience at the DQ in Pembroke this afternoon. I ordered a Chicken strip basket tossed in theirnew garlic parm. sauce, with a medium Dr.Pepper (mind you, Ive been at work all day, and this was the very 1st thing I ate/had all day). I should have known better when I saw the cashier was the only one wearing a mask in the restaurant, I could only hope it was for her own health safety and she wasnt sick at work. Anyways, fifteen minutes in of eating my food, I started getting indigestion, and just feeling little nauseous. About hour and half after getting home, I started getting horrible stomach cramps, feeling like I was going to throw up and a extremely upset stomach. Ive been in the bathroom since getting home. I called the establishment, spoke with a woman on the phone, explained my situation/bad food experience. She was not considerate at all (hopefully she never experiences food poisoning), she said maam I can assure you that you didnt get sick off of our food! She then said she was passing the phone to, I assumed the manager. While passing the phone, I could hear her discussing my issue with the other lady, stating to her manager that this lady says she came through there few minutes ago and is now stating she has food poisoning, and theres no way she got food poisoning that quick. Glad you were in tune with my body, and the way I was feeling maam :/. Anyways, the manager got on the phone, I told her I had came through the drive thru about two hours ago (I have a hour and thirty minute drive home), and that I was currently in the bathroom sick, with possibly food poisoning. She was not helpful, also very inconsiderate and stated that theres no way I got sick, that it must be something I ate earlier that day. I assured her, that that was THE only thing I ate all day, because I had been at work and hadnt taken a lunch. Besides drinking water throughout the day. She proceeded to state that theres just no way whatsoever, that the chicken/food just came off the truck that day, and that she ate the same exact thing I ate earlier in the day and she wasnt sick. (Umm, okay ) She then said, what exactly are you wanting, store credit??!!, I said no maam, because thats last time Im eating at this DQ establishment, I said I just wanted yall to maybe take a look at the chicken (smell of it), or the garlic parm sauce yall were over coating the chicken strips in, which was dripping out the box it came in. So hopefully another poor customer didnt get sick as well. She said very prudent, yes Maam, anything else, I said no, she then proceeded to ask me for my number, and full name, like it mattered because I wasnt going to eat there anymore anyways. So overall, if you eat at the establishment, be cautious of what you are eating, or you to may end of sick as well. That is all! Hopefully they learn to be a little more courteous to others feelings and understanding and not come off so defensive. Wasnt like I was the health inspector. Sucks I paid $12.00 to get food poisoning though.
