1 /5 Kimberly Markey: Im surprised this place is still open. We walked in at 3:00 and theres 1 table with people. Both employees at the front were just standing around. Why? The tables were all nasty. The drink station was so messy, couldnt set our drinks down to put the lid on them. The tea was empty. The bathrooms were disgusting and smelled sickening.
We ordered the Captains seafood platter. The food came up and only had catfish. I asked, "Wheres the rest of it?" He looked at me like I had 2 heads and said, "Its the captains platter." I said, "Yes, I know. Is there more than one captains platter, because I only see 1 on the menu." He walked to the window to ask the cook, who responded with, "Ive never made one of those, whats on it?" I thought, "You never made the captains platter before, so instead of asking someone whats on it you just figured youd throw 2 pieces of fish on the plate and thatd be it."
One of the workers decided to come get the trash can to dump. Finally, doing something productive... but then they didnt bring the trash can back for several minutes. When one finally brought it back, he rolled that nasty thing right up to another table with a group of women and asked them to throw their trash away. I cringed! Why? Go put that nasty thing in the bin and then go get their trash for them! Gross.
Another couple still didnt have their food and it had been 30 mins. We assume the boat sank on its journey to pick up their seafood for their meals. They went up to the counter as we were leaving to ask about it. The cook in the back yelled, "Its just waiting on the fish to cook!" Ha! Meanwhile multiple cars came through drive thru and they all got their food, even the person that came in after them got his food before them.
I may be going out on a limb here, but I think theres some room for improvement here.