KT Master Tech Auto is outstanding. Every time Ive brought my car in for repairs they have been accurate in their diagnostics, clear about what needed to be repaired and what it will cost. They have never trying to sell me something I did not need. And they have always gone the extra mile to ensure I was safe on the road before a trip. I now have a friend from Atlanta who brings his car to Master Tech because there is simply not enough good things you can say about their professionalism and expertise. I wont take my car anywhere else.
5 /5
Staci Johnson I had a smell and smoke coming from the right passenger side hood of my F 150 Platinum. I dropped it off at Master Tech Auto, the next day, Tim Bolt the owner sends over a $3,378 dollar estimate telling me one of my turbos are leaking internally. 2,069.00 dollars, 20 parts at an insane upcharge after looking up each one. I just wanted my truck fixed, the smoke worried me. I get my truck back, over the next 10 days I can still smell and see smoke even worse than it was before I brought it in. I took it back to have him look at it. He gets me under the truck, explains my truck was "pissing oil everywhere" mind you not a spot of oil on my garage floor. He then shows and tells me the right valve cover gasket is seeping oil, causing the smell and smoke, which is why I brought it in the first place. He then proceeds to write e another $740.00 estimate to replace the valve gasket covers, he said I might as well do them both, and took 3 hours of labor off, down to $440.00. I just paid this man $3,378 dollars and he just basically admitted to not fixing the original issue. I went home to research and pretty much figured out that he just took full advantage of me being a woman and really not knowing what or why. I called him very upset, he was very nasty, rude and defensive. Asked me what I wanted, I said to have my truck fixed. He then said to bring back the following week and he would replace ONE gasket free of charge. At this point, I could not or did not trust him to touch my truck, free or not. He replaced a turbo that was never the issue. My truck is now in another shop getting the actual repair done. I am spending $4,080.00 to repair a cracked right gasket cover which caused the oil leaking, smell and smoke. HE IS NOT TRUSTWORTHY. I just want others to know what he did to me and proceed with caution and be aware of what he is estimating and or quoting you to repair your vehicle. He doesnt even deserve A star.
1 /5
G hop family My husband and I have been going there a long time. I can truly say they are honest and has excellent mechanical knowledge. This shop has truly been a blessing to my husband and I. All 4 of my cars and may an extra 2 .
5 /5