Brittany Potter I stopped in unexpectedly after seeing signs advertising $20 off oil changes. I asked for a conventional oil change, and Hunter quoted me $59.99. A short time later, he let me know they only had synthetic oil available, priced at $79.99, and I agreed to proceed.
The service itself was fine, but when it came time to pay, Gabrielle told me the total was $79 — which didn’t reflect the $20 discount advertised. I explained that Hunter had already quoted $79.99 for a synthetic oil change before any discount. She insisted the $79 already included the discount, which made no sense.
I asked for an itemized receipt, and she returned with a blurry photo on a coworker’s phone. From what I could see, oil and the filter weren’t even included in the original total. She acknowledged that and went to check again. After a few minutes, she said there may have been a computer issue and adjusted my total to $73 — which still didn’t add up.
When I attempted to pay, my card was initially declined due to an “unknown bank.” I told her it was TVFCU, and after some time, she confirmed the bank was recognized and said my total had somehow changed again — this time to $69. I paid and left, just wanting to be done.
Looking at the receipt later, the final total was:
• $79.99 (synthetic oil change)
• $4.99 (oil supplier surcharge)
• $4.20 (tax)
= $89.18 - $20 discount = $69.18
It eventually worked out, but only because I spoke up multiple times. I couldn’t help but wonder if they assumed I wouldn’t question it — being a woman with a toddler in tow. Overall, not the most transparent or professional experience.
1 /5
Thomas Sainthill I am vary distance and the Service of this Jiffy. not only where the prices outrageous. they proceeded to spend the first 10 minutes taking my engine air filter off. to tell me it was dirty, but it was perfectly fine they charged me $147 dollars for a just a oil change that would cost me $55 dollars to do my self The least they could’ve done was fill up my windshield wiper fluid. come to find out they Overfilled it by a quart, and he did not put the support arm back on that he Unbolted to get my engine filter off.
1 /5
Beth Blancett Excellent service! I recently got my oil change done here, and I couldn’t be more impressed. The staff was friendly, professional, and quick. They thoroughly explained what was being done, and I felt confident that my car was in good hands. The pricing was fair. They also performed a quick inspection and made some helpful suggestions without being pushy. I’ll definitely be returning for future oil changes and other maintenance needs. Highly recommend!"
5 /5