1 /5 Ash D.: I have been with this bank since 2002. Was a great bank until now. This will make my second time calling tomorrow to request money to be put back into my account because the teller didnt verify the customer (Taylor St location). If you have multiple customers with the same first and last name the teller need to verify another way. But today I realized the other customer has 2 last names instead of 1 so I know they are not verifying correctly. When I call the customer service she going to make it seem like I was lying about $200. I had to tell her to verify the address and signature. What yall suppose to do anyway. I ask her to put a system in place to avoid this in the future. She had the nerve to tell me thats Ill need to watch my account closer...B***** what? Then to sign in again to see yall put my account number on someone else slip for them to sign and didnt pay attention to her name to see that it didnt match. Ill be doing a withdraw of all funds tomorrow.
