Steiner Branch Family YMCA - Grovetown (GA)

4 /5 Alesia Hughes: I love coming to the YMCA at this location. Overall, Ive have had a great experience, the facilities are clean, the equipment is solid, and the community vibe is welcoming. However, today, I had an off experience recently that I feel is worth mentioning from a yoga instructor assuming the class starts at 11am. I was in one of the rooms about to cool down stretch, not realizing a yoga class was about to start, I didnt see a sign (could have been on the open door back side), lights were on, and people (3 ppl) were scattered around casually, stretching, one facing the back mirror. I found some space on the side. Then a woman came in and sat down at the other mirror in the front,, she glared at me while I was standing, when I asked if this was a class, she just said “yeah” no courtesy or possibly saying, Ms. are you participating in this yoga session?" She wasnt very nice by any means. Not in her tone or body language. I said “my bad,” grabbed the mat and proceeded to walk out. She asked someone else (the person facing the mirror in the back who had dumbells and was stretching) if they were doing yoga and they said no, but and that they was going to sit there and wait. While it wasn’t the worst situation, it did rub me the wrong way. A little more warmth or better communication would’ve gone a long way. I still enjoy coming here, but I hope the instructors will remember that kindness and communication goes a long way. You never know what people are going through. Kindness matters.

5 /5 Mr. George L. Graham Sr.: We have been Y Members for most of our time here in Grovetown. I hadnt been in a long time. My son and I decided to change our routine. We thoroughly enjoyed our work out. The atmosphere is calm and inviting.

5 /5 Matthew Parizek: Wonderful little YMCA. While not as feature rich as some of the others it has everything you could need to get a great workout in. Very friendly staff and well maintained equipment ensure a good workout every visit!

1 /5 Josh: Its a real shame that Im leaving this review because most of the staff here deserve better. Id planned to either cancel my membership or put it on hold until sometime next year because I just dont need it right now. When I called, I was informed by Sandra, the Business Office Manager, that there is a 30 day notice required for cancellation. Something I wasnt made aware of when I signed up. Yea, Im sure it was in the fine print on page 27 of their terms of service, or something like that, so I guess Im at fault here. I requested she waive the 30 days notice, I was planning to come back at some point down the road, and I wouldnt be using the YMCA for the next month anyways. She would not, not only that, but she demanded I come to the YMCA in person to cancel my membership, after I take care of the balance for the month that I was not intending to use. When I requested she transfer me to someone with decision making authority that could waive it, she rudely informed me that she was the decision making authority and she would not. Ive spent over $6500 at this YMCA over the last year and a half, between my membership and the summer camp program, and apparently that last $67 means more to Sandra than the next $6500 I might have spent next year and beyond. It should also be noted that there is no way to cancel your membership online, despite the ability to easily sign up online. You have to speak to the branch where you signed up, where youll get the distinct pleasure of Sandra rudely squeezing you for another month of membership, despite knowing that you wont use it.

5 /5 lyn hardin: Love love love this gym! Child care is wonderful the staff is so sweet always remembering kids names and being so attentive. My daughter loves coming and is always excited. The gym is clean and has good equipment. My husband and i love the accessibility to the outdoor track across the street.its great! I 100% recommend to all thinking of joining this branch.