Stallings Financial Group - Marietta (GA)

1 /5 Keri Hurst: This group of people are the worst! I am trying to pay a supposed bill (we never received one from the hospital) for my daughter who is barely over 19 and you would think they are the FBI. I am getting interrogated about the phone number we call from, credit card used, etc. I have paid off cars easier than this $600. I thought they wanted to collect the (alleged) debt?!? They are all extremely rude. I was called a liar, she wouldn’t take the payment until my husband got on the phone and had to get really nasty with her. Furthermore, I cannot believe a reputable hospital uses this antiquated company. Ms Williams was the person we dealt with. She definitely works for the right company.

1 /5 Candace Yanes: This company truly deserves 0 stars. I received a collection call from Olivia about a past due account that she was attempting to collect a debt for. It was my first time receiving a call from this company, I did not have the money at the moment, and I was at work. I wasnt in a position to be able to discuss it with her. I did attempt to ask her more information about the original debt as I did not remember not paying a bill from 2016. Olivia would not give me information as to the original bill, but instead, she began to verbally assault me. She said, "You dont know when youll be able to pay this bill from 2016! They gave you plenty of time to pay this! The collection calls will continue!" At that point, she hung up the phone before I had the opportunity to respond. I eventually contacted the doctors office from which the bill originated. It was from services rendered during my pregnancy and I had simply overlooked the bill as you get several separate bills when having a baby. Many times, the bills are sent more than once as they may be adjusted after the hospital/doctor corresponds with insurance. This is a long post, but I wanted to share that you do not have to pay the collection agency if you get a call from them. You can, at that point, pay your debtor directly. DO NOT DO BUSINESS with this company for any reason!!

5 /5 Jim Maloney: We use this company to collect from patients who refuse to pay their portion of old medical bills. The staff we have dealt with has always been very professional, they follow through with monthly updates and payments upon collecting. I would highly recommend them to help reduce any A/R issues your office may be experiencing.

1 /5 Katie G: I received a call about a debt I owe that I had no clue about. When I asked where it was from, James was extremely rude and wouldn’t answer any of my questions. When I would ask him anything, he’d say, “ oh boy, here we go!” and start talking to me as if I’m slow. I asked for them to send me another bill in the mail since I never received the “many” they sent me, and I was refused. Finally reached someone else named Ms. Williams and she was no better. I told her I had no idea where this bill was from and I was afraid they were scamming me and she laughed in my face. I asked her to send me another bill and she told me she already had. She confirmed my address with me after I asked her to twice and it was the WRONG address. Clearly I can’t pay a bill that I never received in the first place due to their own mistake. Both people I spoke with were extremely rude and verbally abusive. They must live miserable, pathetic lives if this is how they treat people for absolutely no reason.

1 /5 Sidney Addy: Mrs. Williams the Floor Supervisor has the absolute worst customer service I have ever experience. Completely unprofessional she tells me the only way to get in contact with the original creditor is to "GOOGLE" them.... When it clears states on the letter to Write back for the agency to provide a phone number and Address. She proceeded to yell at me and insult my intelligence and then when I told he I did not appreciate how she is talking to me she hung up on me. If there is a way to get this woman fired I would gladly do what is necessary.