Regions Bank - Douglasville (GA)

5 /5 Sherri Lazenby: When we first entered there was one teller behind the counter with a customer in front of us. When he saw I was holding some papers, he asked if we needed something notarized which we did. He asked us to take a seat and she would be with us in a minute. Sheena Davis had one person in her office and there was one person waiting ahead of us. We were still in an out in under 10 minutes. Sheena Davis was very quick and efficient. Everyone greeted us and were friendly.

1 /5 Jesus Alvarado: This lady name Shay! Is super rude As another client who is using my ssn they don’t seem to care, they are not doing anything about it as it is obvious they don’t care…been a week and they still don’t pause the account as the client is trying to avoid the identity verification. This region has only one good lady she is white the rest employees has been a struggle …. Super Rude!!

1 /5 Carla: Came in to handle an issue with a woman named Shay. She was working with a white guy that had a mustache. We asked for her name and she said it was Shay but I’m not sure if that is her actual name. She was very rude and kept making us feel dumb. I don’t like the way I got treated here. 0/10 gonna go to another bank.

5 /5 jamie troup: The notary at this location, Jacques Jean is AWESOME!!! Always professional, friendly and exceedingly willing to help with any questions asked. Consistently, goes over and beyond to represent the Regions Brand in a Customer First approach. Unfortunately, during my visit, I witnessed the manager take their frustration with a customer out on him... conversation able to be heard in the lobby, with customers present - should have been a closed door conversation, with a more appropriate tone. If it hasnt been said, Thank you Jacques for your assistance today and always!