Liberty Mutual Insurance - Lawrenceville (GA)

5 /5 Erik Norgaard: Everything was smooth all the way through. The app was easy to use. We’ve now switched companies due to their inability to compete with State, but they were even awesome during the cancellation process.

1 /5 Orrin Pappoe: liberty mutual sets up your bill date and then does not collect your bill on that scheduled date and when they don’t receive your payment, they add up your monthly bill without letting you know, causing your bill to increase each month and without attempting to fix this issue they let your bill continue to increase for several months and if you do not pay them they threaten to send your account to collections and let’s their customers know that it is an issue with the customers bank instead of them owning up to the fact that they do not collect their bill on the set bill date. very unprofessional insurance company and i completely advise to not use them for your auto insurance.

1 /5 Ashley Bell: Worsted insurance company. They will not pay you out for your claim when it is their client fault. Terrible service and there claim adjuster are bad and will not answers phone calls or emails and will not gave you information about who to get in connect within there company for better service. will never have there insurance.

5 /5 William Ward: I have had liberty Mutual for 3 years, auto and renters insurance. No complaints, I had to discontinue my auto insurance because they didnt cover auto. However I did keep renters insurance.

3 /5 Pat Love: Horrible! They re enroled me in a insurance policy adding my adult son and adult daughter, then assumed because we had the same mailing address that was the correct thing to do. Like most responsible adults my daughter has her own insurance and so does my son. They overbilled me by adding them, then wanted me to sign 2- tons of paper work, with no acknowledgement of there wrong nor an apology. Actually this has a small connotation of illegal activity; since my policy and payment was changed without any acknowledgement.