Knights Jewelers - Rome (GA)

5 /5 Carl Jackson: These jewelers are great. I took an antique Shriners ring in and they sized it, polished it and it looks great. Very quick and everybody at the store was helpful and nice. The prices were very reasonable. I would give them more than 5 stars if I could have.

2 /5 Mary Johnson: Very rude! I took my white gold and diamond ring to them to see if they would be willing to purchase it, they had the worst attitude about the "quality" of my ring. I understand that they probably work with more "high end" products but that is no excuse to belittle someone. Never stepping foot back into that building.

5 /5 Jane Williams: Jeweler was able to size my husbands wedding band while we waited. So happy we chose Knights. Very professional and friendly.

5 /5 Shine: I broke my necklace & was lucky enough to find this place. They are courteous, friendly & fast got my necklace back quickly, beautifully repaired. I absolutely recommend them.

2 /5 Ariana Koenigsmann: I’ve given Knight’s jewelers several opportunities. However, the younger guy that seems to be taking over is just flat out rude and hard to understand. While on the phone with him (after calling back 4 hours later), I was asking for an. appraisal that I needed for my insurance. It was done months before, but I’d lost the paperwork. All I needed to have was the appraisal sent to my email. The file that he sent wasn’t workable and sent via notes. When I asked him to resend he got flustered, and under his breath, he says “I don’t have time for this”. If you don’t have time for this, you shouldn’t be in customer service. My grandmother went here for years, when they were in the mall. She’s passed, but had probably been a customer for 30 years or more. Every time I’ve been there, it’s been a mess. They couldn’t even find my jewelry the last time I went. Disappointing, when customers are spending so much money.