1 /5 Cindy Sanders: Im not sure who all these people are that left this attorney 5 star reviews. Evidently they are fake accounts.
This attorney is rude and condescending and I would bet the rest of his staff are too. Honestly I have had other former clients tell me the same things about this attorney.
My mother-in-law hired him to create a Revocable Trust (thats what we hope it is) and she never got copies of the paperwork. Honestly we have no idea if its a Trust or a Will that he created for her as she is not knowledgeable on the legal jargon and is having some memory issues.
We are hoping it is all setup correctly but we have no way of knowing because this office never provided her with any documents.
I have called three times over the last three months to get someone to return a call just to setup an appointment for my mother-in-law to get copies of the paperwork and NO ONE has returned a call.
Today, it came to a head. I found two email addresses on the website and after sending a pressuring email asking that they contact me back to get an appointment setup for my mother-in-law.
Kevin Tharpe sends a rude email back with his words "Until today, you have not received aa response from us because you are not our client (in fact your latest e-mail does not even indicate who your mother in law is). We are unable to respond to any voicemails or e-mails from anyone who is not our client – regardless of their connection to our client. We have not been authorized us to speak with you nor provide copies of any documents to you. Please do not contact this office again.
Kevin Tharpe
I responded with the words "My mother-in-law is (insert her name) and I have given her name on every voicemail. I left a voicemail this morning with her name and DOB. She is elderly and has not been in good health of the over the last few months and we do have a Power of Attorney for her. All we want to do is get an appointment setup for her. She will be the person to come to the appointment to get copies of the Trust that your office did for her. This is the only reason I’m contacting you. Why can you not at least call us back to make the appointment?
If you need to call her back then do so.
(inserted her name & phone)
After sending him this email he did finally call her. And according to my husband the call didnt go very well. Shes very high strung and we didnt give her a warning he may call. So she went off on my husband fussing about she doesnt need anything. Shes a combative & independent person anyway. And shes does not understand what the purpose is to have a copy of the paperwork.
Kevin Tharpe replied back to my email today and his words "I have spoken with (insert her name) and she does not want to make an appointment with me to get copies of any of her documents to you or anyone else and she does not authorize me to communicate with you. Kevin Tharpe"
Again, Rude email to me.
I responded in turn "That’s fine. At least you called someone back. You didn’t have to be a rude person when doing so either.
I have only left 3 voicemails over the last 3 months. If someone had responded to my first voicemail none of this would have had to happen. You can bet we won’t be referring you to any one we know. "
Point being someone from the office should have contacted me after my first voicemail in April and simply said "We cant talk with you to make your mother-in-law appointments and that she will have to contact us herself"
Then all would have been understood. I wouldnt have called two more times over the last 3 months to try to make and appointment for her.
Kevin Tharpes office needs to be more understanding of the fact that there are a lot of older people in this world that someone does have to make appointments for them and make sure the older person follows through with those appointments and my mother-in-law is one of them. So even though Im not a client (you missed the opportunity to have me become a client) you should have just returned my call to tell me this.
I would stay away from this one. Nothing good has been said about him.