Baileys Health & Fitness Powered By Chuze Fitness - Brunswick Jessica Villela-Clark: I wrote a review four weeks ago, on another platform, in hopes that at least a few things would or could be done, about the temperature and cleanliness issue.
At the very least, I thought perhaps, the gym would purchase some industrial fans to help with circulation, while the AC has been out. The last review I left, someone did respond and say they would get with management, which I know does take time. I felt that four weeks was an appropriate time to follow up.
Today, I called and asked when the AC would be fixed. Again, I was told "we have no idea, we are not on the priority list for Chuze at this time." I asked about getting fans, she stated they "did not have the resources." Which is pretty perplexing as you have to be the number one or two busiest gym in Glynn County.
I asked if she would tell me when the Supervisor was on duty, so I could speak to them, she said it is their policy not to let members know who the supervisor is or when they are working. I asked if I could just suspend my membership, not cancel but suspend it until the AC was fixed. She said they could freeze it for three months, but I would still get billed partial payments and there is no ETA on the AC unit getting fixed.
It is just extremely disappointing with the amount of money that is brought in, and the money you are clearly saving by not running the AC on half of the gym , that purchasing fans is seen as a major capital expense. I can assure you, buying a few of these fans wont break your P& L.