19 Best Insurance Services in Columbus, GA

MEREDITH V. The personal attention is terrific. Staff us courteous & patient. U can ask as many questions as u need, they get answers. Great rates also.

Jerry Whitaker II I ha e been trying to call the office of all times of business hours and no one is picking up or calling me back.

Gael Lj I had no idea I was overpaying due to common mistakes. Sophie fixed everything and got me a better deal. Excellent service

Keila castro Castro I just switched providers and had an excellent experience with Lauren. She was patient, knowledgeable and truly made me feel like a priority.

Jaime Meredith Ive met now a few times with Chris Dryden and have nothing but positive things to say. Chris is very knowledgeable about financial services as well as being very professional and communicative. Every meeting weve scheduled was confirmed multiple times and he sends reminders if theres anything to follow up on. Would highly recommend Chris or anyone else with Aaron Warrens team.

Victoria Berman Brock was so very helpful. With the help of Cissy, they were able to get my daughter’s car insurance squared away in a hurry. After such a pleasant experience, we dropped our current homeowner’s policy and bundled home and auto with State Farm at a far better value. Brock and Cissy are fabulous! Job well done! Highly recommend!

Markeith Horace Excellent Service and Truly Cares! I can’t say enough great things about my State Farm insurance representative! From day one, she’s been professional, knowledgeable, and incredibly helpful. Whether I had questions about coverage, needed to update my policy, or just wanted to understand my options better, she always took the time to explain everything clearly and patiently. If you’re looking for someone who truly has your back, I highly recommend her. Thanks for making insurance feel simple and stress-free! Markeith Horace Customer since 2012

Cheryl W Ive been a loyal customer of Carolyn Hugley State Farm office for over 25 years, and I can confidently say their customer service is second to none. I have car and home insurance with them, and theyve consistently gone above and beyond to make sure all my needs are met. The staff is always friendly, professional, and incredibly helpful. Every time I’ve had a question—whether it’s about coverage, billing, or filing a claim—they’ve answered clearly and thoroughly.

Sheldon Holt Do not use this company. I canceled my policy months ago, only to find out they were withdrawing money from my bank acc still. Ive called on three separate occasions to cancel my policy and the agent assured me it was canceled. Save yourself the time and headache and just get insurance through your job

Stanley Green Corella Battle is a very knowledgeable and professional agent. She greets you with a warm smile and guides you through the paperwork.. She will continue until you feel comfortable with the i formation. Excellent Service!!

Yael I was nervous about switching agencies but they eased every concern I had. My first claim was processed faster than I expected.

Nallely Vazquez I was impressed by how quickly they processed my claim. The agent was professional and made sure I was kept up to date every step of the way. Excellent customer service.

nano 1771 I’ve never felt more informed about my auto coverage. They walked me through every detail and made it easy to decide.

JM Affordable, quality car insurance that truly fits my budget and needs. The agents were friendly and took the time to answer all my questions, making me feel confident in my choice.

Sijan Khan The need for reliable insurance becomes clear during every trip to the US. This company has consistently exceeded my expectations. I have been a customer of this agency for two years. Their support has been invaluable, helping me feel truly cared for. I am extremely happy with their service during my trip to the US.

Mileni Maya I’ve had auto insurance with several different companies over the years, but none of them compare to this one. The customer service is excellent, and the rates are fair.

Jailyne Robinson Getting my car insurance was quick and hassle-free. The process was straightforward, and the customer service was helpful and responsive. I received a good rate with solid coverage, and everything was clearly explained. I feel confident and secure knowing Im protected on the road. Highly recommend!

Domingo Parrott Gotta send a big shot out to Ariel Kelly!! She totally helped me out in the situation I was faced with, and did a great job at shopping around for different pricing scenarios to help me for my budget. She took care of me and offered very real relativity, patience and understanding. I would definitely recommend your reaching out to her if youre in need of the cheapest possible rates for car insurance coverage. Thank you again maam!!!!

Dwayne White Jay has built an outstanding team, and I especially want to shout out Kristen! She’s incredibly kind, responsive, and always willing to help. No matter what I reach out about, she gets back to me quickly and makes the process feel effortless.

susan okelly I needed to add a vehicle to my account and spoke to Kristen today. She not only capably helped me set that up but then suggested a way to save some money on an auto that was already insured with them. What a pleasant surprise. I have been consistently happy with Jay Gemes since I started insuring my autos with them and that is why I have given them a five star rating.

Melissa B Ashley was extremely professional and helpful and understood my concerns and questions. In the end, we had to go with another insurance policy due to premium cost, but she did everything she could to help us get discounts and save where we could. I will definitely be reaching out to her to compare prices again in the future.

Steven Cantone When I called about my auto insurance renewal I spoke with Taylor Proctor. Not only did she promptly answer all my questions but she also went out of her way to help me find ways to reduce the premium. It was a rewarding experience and she should be commended for excellent customer service.

yoss Montaño Their road assistance is always available. My car was stuck in a parking garage and they handled it swiftly. Reliable auto insurance you can count on.

Moran Chazari Natali Briseida I appreciate how transparent they were about everything. No hidden fees or confusing terms, just clear and straightforward explanations. It made me feel secure in choosing them for my auto insurance.

Sammy Medaris After paying ridiculous rates with my auto insurance Rosa got me the best deal at lower prices for more coverage! Would absolutely recommend her to anyone, she also gets results so fast you won’t have to worry about not getting responses in a hurry!

Laine Elliott Gave us a great rate on flood insurance.

Katherine Nicholson Great experience. Easiest and quickest getting a policy that Ive ever had. Thank you Devin for all your help!! Im so glad I switched.

Ernice B Employees are wonderful

Bree Rubio Rick Hill - State Farm is truly the best! Rick and his team go above and beyond to provide exceptional service, always ensuring their clients feel valued and taken care of. Their attention to detail and commitment to quality make the entire insurance process smooth and stress-free. Rick is incredibly knowledgeable and takes the time to explain everything thoroughly, so you always know you’re in good hands. His team is just as outstanding—friendly, professional, and always willing to help with a smile. If youre looking for an insurance agent who genuinely cares about his clients, Rick Hill and his team are the way to go. Highly recommend!

Jenn Leigh Rick Hills State Farm is by far the best insurance company I have ever come in contact with. Daniel Zahn was specifically helpful and informative. He knew what he was talking about and was extremely polite. The best costumer service, I would highly recommend!

Dasha Lantz Mr. Knight was recommended to me by a client. I was a week away from closing on my new home and my existing insurance company quoted us an astronomical rate. I contacted Mr. Knight’s office and Patsy picked up the phone, she was an absolute sweetheart. She got all of my information and had Mr. Knight work on a quote for me. I initially just needed the homeowners, but when he quoted me about $1200 less than my current vehicle premium, my jaw dropped. I had to ask him if he was joking. I appreciated that I wasn’t charged extra to use my credit card for monthly deductions, and I sure appreciated all the hard work they did to ensure everything was forwarded to the mortgage company within 24 hours. Highly recommend this office, it has been such a pleasure doing business with them.

Drew Beall Tony is awesome! I’ve been working with him for years for homeowners and auto insurance and have no complaints at all. He always responds quickly to emails and is great at helping me with anything I need. He makes sure I’m getting the best rates as well. Great guy, I highly recommend him!

Olivia Kelley Josh and his team are truly exceptional! I felt like we might be overpaying for all of our insurance policies with suboptimal coverage, so I decided to reach out to him to see if he could help. He exceeded my expectations! I now feel very confident that we have solid insurance in place and an agent to support us if we need help. Their knowledge, customer service, and attention to detail have made us long term customers to Mallard Insurance Group!

Michael Cox Josh was very knowledgeable and helpful with helping me move my insurance. As a Real Estate Broker it is important that I can work with someone that has a personal touch and goes the extra mile to help his clients. I plan to refer him to my real estate clients as well.

cynthia baker Any interaction with Lanitra and/or staff has been pleasant, informative and stress free. I’d recommend her for all insurance needs.

David Raku I had been with Allstate for 5 years and had been a pretty good relationship with my ex- agent in FL. However she retired in 2022 and I switched to Columbus GA local agent- Lanitra who we had never had a chance to speak with directly, with left VM to representatives and front desks in her office and had not received no call back. If you want to find an agent with no response, she would be a perfect choice.

kervin Alexandre Outstanding experience! William is always helpful and truly goes above and beyond to take care of his customers. When it comes to car insurance, he makes sure you get the best coverage at the best price. He’s always willing to answer questions, explain your options, and help you feel confident in your choices. You can tell he genuinely cares—excellent service all around!

Earth2Eler! I had a wonderful experience working with my insurance agent William Forsythe for my car insurance. He made the entire process easy and stress-free, answering all my questions with patience and clarity. I really appreciated how responsive and knowledgeable he is—it felt like he truly had my best interests in mind. I highly recommend him to anyone looking for reliable and friendly service!