Kenya de la Cruz My son went here for about a year and half before leaving to start pre-K. The staff was great! I got reports everyday on what he ate and what times he ate. The times they changed his diaper and any incidents that took place. There was a caregiver who started working there who wasnt very good. She wouldnt change the babies like she was suppose to, but the Daycare Center quickly got rid of her for that and everything was good again. I would recommend this place
5 /5
Nathaniel Harvey This daycare is very unorganized when it comes to scheduling early bird drop offs. This is a military town yet they have a separate fee for drop off earlier than 7 am which interfere with 0630 formations for Soldiers. They put you on a separate waiting list which is poorly managed when your originally requested drop off at 0600. They make you wait to be accepted into their daycare school plus wait to be accepted into their early bird list when YOU have to personally tell them again even though you wrote the original drop off time requests on the first application. Due to their lack of organization and lack of employees that are available before 0700, Soldiers have to miss formation in order to drop off their kid(s). Additionally, their is a early bird drop off fee of 10 extra dollars which isnt a big issue, however they dont accept direct debit payments.. Their payment system is absolutely prehistoric. You must pay them weekly and only by the swipe of the debit card or cash. No auto payments or online payments at this place. This is a big inconvenience the busy parent on Fridays then they accept payments. Most parents want to come get their kids and go, not wait in line to pay. Your system needs to be updated.
2 /5
Tiara Bell After 2 weeks of my 3mo old being at the center she caught scabies and a staph infection... meaning this is a very unsanitary place. I sat at home a whole month helping her get better. And on top of that their policy is the child has to be out 4 days or more on doctors notice to get a refund for that week, April 2nd I paid the 110$ for the week and she went that day, April 3rd is when I took her to the doctor finding out she had scabies, I sent her doctors note the same day ordering her out for the week. The following week she went back to the doctor and had to be out that week also, I then put in her 2 weeks notice, she was back and forth to the doctor from April 3-13 (the note they received). Every week I called asking to speak with the director about payment matters, she was always "unavailable" I was told she would call me, never called. So time went on. I finally called today may 2nd about my refund, I was told i could not get it because my child was disenrolled, which was the assistant directors idea. Which leads me to realize Ive been getting the run around for 3 weeks just so I could not get a refund even tho she was out on doctors orders. The receptionist Ashley was very rude about the matter when I tried asking why and hung up on me. Just be careful where you send your children and the people they are around. This place sucks.
1 /5