4 /5 Nyx Noitaerc: A little bit of a hassle to cancel, but only because I had to give a written letter of my 30 day notice since I dont have an address, and I had to thoroughly read the agreements on how to cancel, and was still worried I didnt do everything right.
But it is relatively easy to cancel if you need to. Go through the app and click on your profile picture, scroll to membership, and then click manage. (Their instructions on how to cancel are slightly different, so I figured Id explain). From there you pay for the next 30 days (you have an option to pay later, but know if you choose to pay now, your membership still lasts those 30 days), and then thats it! You either send a notice through the mail or you hand them a letter of notice.
It will say its pending, and thats it!
But overall great place. It was disability friendly for the most part, but unfortunately they were not able to accommodate to my personal disabilities. Its always clean and they provide you a space for your stuff in the bathrooms (just make sure to bring your own lock!)
My only real complaint is that the payments are bi-weekly, so the cost is not the same every month, and the hydrotherapy machine is only available to you once a day. You cannot exceed it, and that was something I needed before and after my workouts.
But I love that they also have a suggestion box that they go through every Friday. Seems like a great place. Its just not for me.