1 /5 Jessica Rocha: My 17 year old went and picked out a prom dress. Stepped in the try on, got it measured to hem. She went and picked up the dress, only looking at the length and was okay with that. When she tried on for us at the house, we noticed white marks and the hem being a mess and at a point on the sides. Michelle tried to say the white stains are from deodorant but how when she stepped in the try on and would come off with a wet cloth. I brought the dress to another cleaner to try to clean and press. The ‘deodorant’ marks are stains that would not come off. I had tried to call while the shop was open and didn’t get an answer. My daughter gave me her number and Michelle stated she would get back to me during operating hours. That was over two weeks ago. But she did text my daughter again to say if she wasnt happy with it, she should have said something at the shop. Nice job blaming a 17 year old for you poor workmanship.
And my daughter came home today saying that another girl’s dress from here got ruined. Big take saying do not steam and it got steamed and melted.