1 /5 김관희: This is an experience my wife went through, and I am leaving this review on her behalf.
After completing her purchase and returning home, she noticed that the clearance price had not been applied on the receipt, so she went back to the store. She greeted the same cashier twice with ‘Hello again,’ but the cashier ignored her, kept looking at her phone, and even the other employee nearby appeared to be watching nervously. Despite this, the cashier did not properly listen to my wife and proceeded with a return on her own. She placed the items as if throwing them toward my wife, processed the return without consent, then grabbed the items again and tossed them behind the counter. The receipt was also tossed back.
When my wife repeatedly explained that it was not a return but simply a pricing error, the cashier finally corrected it — yet never apologized for her mistake or for treating my wife disrespectfully. Instead, she only spoke to the other employee and brushed it off by saying, ‘I misunderstood.’
The cashier’s behavior, attitude, and lack of respect were completely inappropriate and unprofessional. As Asians, we don’t want to assume every unpleasant experience is about racism, but this encounter was undeniably improper and offensive. Above all, my wife was left deeply hurt by this experience
