The Swank Company - Augusta, GA - Augusta (GA)

1 /5 J. Ashley Panter: Tried to buy local and support a small business. Purchased some earrings as a gift, but they ended up being too long/dangly. So, I tried to return them a little over two weeks after I purchased them and was told that their return policy is no returns after two weeks and if they accept a return, it would only be for store credit. So, not only did I try and support a local small business by purchasing very overpriced earrings, but now I’m stuck with a store credit to a store I no longer want to do business with. I guess the joke is on me because they got my money one way or the other. Beware! You better love what you buy… because “they ain’t takin’ it back!”

5 /5 Caleb Morris: The staff is always very welcoming and helpful. Yesterday they came through in a big way. Uncle Bezos was out of a particular item which The Swank happened to have in stock. Not only did they help me locate what I was looking for but they brought it to their Surrey location which was more convenient for me. Excellent customer service!!

5 /5 Laura Wagner: I enjoy shopping in this store because they have lovely clothes and all the employees there are very knowledgeable and helpful ! I just spoke to Caroline at the Surry Center store since I was looking for a certain blouse yet again . It was a phone interaction and the young lady Caroline was VERY helpful and went out of her way to arrange for the 2 blouses I wanted to be held for pickup at the Furris Ferry store . She was a pleasure to talk to and was super helpful ; it really means a lot to have the business lije Swank here in Augusta! One never feels ignored or invisible when dealing with any of their employees either by phone or in person ! They all are wonderful to deal with and so very helpful! Thank you !