5 /5 Pine Valley Resort: I recently ordered Tyler Candle liquid scents from French Kiss Boutique after discovering them on TikTok. I’ve always loved the Diva scent but wanted to try a few more, especially since they were having a great sale. Unfortunately, when my package arrived, I received five different scents and a wax melt instead of the three items I had ordered.
I reached out to the boutique directly, and I was impressed by their quick and professional response. They could have easily blamed TikToks fulfillment center and made me wait until they sorted out reimbursement and etc for the mistake, but instead, they made the notification process easy and were very apologetic. They promptly shipped my correct items the very next day. They would have done it same day but I didn’t notify them until after 4 PM.
Their excellent customer service truly speaks volumes, especially considering they werent at fault for the error. I appreciate how they handled everything, and I’ll definitely be shopping with them again!
