dds DISCOUNTS - Atlanta (GA)

1 /5 Connor Murphy (Zephanyah): I visited this location on December 17th at 4:39 PM and was treated with a level of coldness and dismissal that was truly dehumanizing. I suffer from severe autoimmune issues affecting my mobility, meaning I move slower than most. I attempted a simple split transaction with cash and card, but the cashier simply refused to listen to me. She was incredibly dismissive, refused to make eye contact or process the numbers I gave her, and treated me like an inconvenience rather than a human being. Instead of helping, she began calling for the next customer while I was still standing there trying to pay. It felt like I was being discarded because of my disability. I also witnessed similar cold treatment of a disabled gentleman right before me. This wasnt just bad service, it was cruel.

1 /5 Tamela Bennett: I love DD’s Discount, but after the behavior I witnessed today from the manager, I will not be returning to this location. Her tacky and unprofessional behavior first caught my attention when I heard the way she spoke to customers of Hispanic descent, as if they did not matter. A woman was standing at a register waiting to be checked out, and instead of assisting her, the manager was yelling across the store telling her she needed to go back through the customer line and wait until she came to a different register. She was not even at the register the woman was standing at. I was mortified for that customer because of the unnecessary display of meanness she endured. A simple, respectful “Please hold on, I’m coming to this register” would have sufficed. Unfortunately, as I continued shopping, I witnessed the manager repeat the exact same behavior toward another customer. By the time I reached the front of the line, I was next to be checked out. Instead of calling me forward, the manager stopped ringing, walked away, and looked at me as if to say “oh well.” This was pure ignorance and extremely poor leadership. Shout out to the new cashier—she was a sweetheart and clearly understands how customers should be treated. I voiced my concerns to her about the lack of leadership displayed, because this behavior truly needs to be addressed. The previous staff members were always polite and welcoming when you walked into the store. This manager’s conduct will absolutely run off business.

1 /5 Marsha Zaldana: Poor customer service No words were said I even had to grab my own receipts the cashier was to busy on her phone no thank you Just plain rude Do better with customer service

1 /5 karina garcia: Very disappointed about the treatment from the manager (Lynn Tawiah ) she was very unprofessional and rude with costumers this kind of behavior will not make people to comeback and shop again at this location. If she continues like this people will start preferring shop next door at Burlington. Hope this gets taking care of by superiors.

5 /5 sharon Lewis: I am addicted to this place, I just can’t help myself, It’s a little department store with everything from kids to adults clothing and houseware, even groceries, I would go to all three locations on Saturdays , starting from Jimmy Carter Blvd to the Atlanta area, it’s a cheap and affordable place , you have to buy something . It’s a great store to shop.