Cricket Wireless Authorized Retailer - Madison (GA)

1 /5 TLB213: Its not worth the stress of this store. You have like 2 that are nice and try to help when they are in the store, but I went in there on Monday, 3-31-2025, around lunchtime, and that employee was rude. The customer in front of me wanted to transfer his service to cricket, and she refused to help the man get it done. Then, I tried to make a payment, and she gave me nothing but crap. I walked out and will NEVER go back to this store. I will continue to go to other one where all employees will help and take care of what you are there for. This woman does not need to be working there if she is going to be rude and not help the customers. That what she is there for. She is making the company loose who knows how much money.

1 /5 Auner Lopez: I entered the store at 4 after break and left at 5:30. They never served me, very bad service.

5 /5 Elizabeth West: Ajay was so wonderful. Excellent customer service and she always helpful. So glad this store got new management.

5 /5 Chris: I had the best service ever by The Store Manager Ajayy. She solved all my issues and she did her best to go over and beyond with helping me. I am so glad this store has better customer service because I had promised myself I would not come back after encountering with an associate, but I seen her advertising Cricket at the Goodwill. She got me with the word “love.”

1 /5 Kelly Woodruff: Absolutely worse customer service. Employee is rude and flat out goes off on me . Will never step foot in that store.