1 /5 Service Center: Used to love this place until I made 3 purchases at once. Im a petite French girl so I cant carry the articles by myself and Ive got a bad back due to my recovering from surgery. So I waited and asked someone for help. One of the men who worked there was LITERALLY fighting me and making a fuss because I softly asked for his help to carry one of the furniture pieces.
The lady at the counter made it PERFECTLY clear that she wanted the items OUT after they were sold. And the money is NOT given back once it touches their hands... so what options do I have except to ask for a little bit of help? Ive got the truck outside waiting to be loaded and this black, short guy with a HUGE pot-belly (I didnt get his name) was literally fighting me (verbally) with protests saying that he DIDNT have to help me at all and that it was just "a courtesy" to offer to help. (Again, I didnt understand the hostility since I ASKED nicely, I never say he HAD to... ???)
I felt awkward and also guilty cause he kept on raving on and on about how he didnt have to do anything apart from stand around and look grimy but he was a noble sport who was going to anyway.
I felt really awkward.
Seeing from afar what was happening, his partner arrived; a taller, skinnier dude that helped him and me mount the small sofa onto the truck. (3 people were not even needed, I think the first guy was just lazy and wanted to look busy???)
I kept it polite and thanked both gentlemen. The taller, skinnier dude waved responsively, but the pot-bellied one who protested just grumbled and gave me his back as he walked back into the store dismissively. RUDE as hell.
Yeah. I can just FEEL the "courtesy" there, bud.
I understand that this is not a real store in the sense that they dont really CARE about the customers or customer service... but come on.. youre being PAID something to move your butt a little bit.
The part that got me to write this review was that these two skinny French girls (friends of mine) were able to easily lift the small furniture like it was nothing. They were literally giggling and chatting while doing it. So what the heck was he even fussing about?!
Strange customer service policy, I wont be going back there again. Nobody likes to be treated like theyre just walking dollar bill signs. $$$. Learn to treat people accordingly when they have spoken to you with respect.