Veranda Salon & Spa - Kathleen (GA)

1 /5 Nureen Light: This place is just awful. The staff is rude and condescending. After 4 different attempts at booking an appointment I was left on hold once, only to be forgotten by a clearly scatterbrained receptionist, the other 3 attempts was followed with a lengthy pause, during which she was suppose to see if there was an opening to handle my daughters upcoming wedding each and every time they couldnt give me a time to come in and meet, instead there were unkempt promises to call me back, never happened. This review is actually to the Owner of this poorly run establishment, those that you chose to make the face and voice of your company should be trained to value ALL customers not only those with more money than common sense.

5 /5 S T: I had a great experience at this Salon. From the booking an appointment to getting my haircut. The receptionist at the front desk was very friendly and inviting. She offered some coffee and water while I waited for my stylist. My stylist was Brittany, she did a wonderful job with my hair. We had some great conversations and she was so easy to talk to. I highly recommend this salon.

5 /5 Julianne Turner: I have been seeing Elizabeth at the Veranda and have been pleased every time I leave. She also cuts my daughters hair and does a great job even with a wiggly chatty 7 year old. I highly recommend Veranda and specifically Elizabeth!

1 /5 fortnitegod 223: I am pissed! Got the worst service Ive ever had in a salon / spa! My husband wanted to surprise me with a new hair due and he called ahead for an appointment with the best they have to offer, my appointment was with Britney but they stuck me with Haley Boisclair, I told her I wanted a piggyback perm not to tight of a curl, she showed me 3 rods to choose from and I chose the 2 smaller ones. I asked her to alternate them throughout my hair to get the results I wanted and she said OK, but she didnt tell me until later that night after I got home and saw the back of my head I had NO curls except on the ends,That it wasnt salon policy to roll perms that way so I said you should have told me and gave me the chance to decide whether I should proceed with the perm. I asked on Friday to speak with the manager, here it is Tuesday and I havent spoken to her yet, but she put her staff up to calling me and telling me that they want redo my hair because I asked for it to be rolled a certain way! I have had nothing but rude people talk to me and accuse me of lying and trying to make it look like my fault. Theyre the most unprofessional and rudely people Ive ever dealt with in this professional setting. Not only did they refuse to redo my hair, they didnt offer my husband back his $120 for the worst perm & cut Ive ever had! I will never go back and I will tell everyone I know about my horrible experience! I am going to talk to the Better Business Bureau and file a complaint with them about The Veranda salon and spa. Then I am going to the Board of Cosmology and file a complaint against the salon and Haley Boisclair, and the receptionist for her rude remarks to me, everyone who was rude to me will be mentioned in my report. I promise you Veranda salon and spa today you have met your match! I will not let this GO! You have messed with the wrong lady!