1 /5 Shawnda Stovall: Monday, August 22, 2022: Updated to add that its two days later and my left big toe is swollen and oozing pus and blood from around the edge where Jason dug into my toes. I cant put shoes on bcs when anything touch my toe, it is extremely painful. Ive made a Drs appointment to have my toe checked out to see how bad its infected. Added the picture with the date on it so you can see the 2 day difference.
Came in with my husband for two pedicures. He had Maria and she did amazing. I had Jason, and overall he did a decent job. He is very meticulous in his work, but he is hard with the machines. He kept digging in my left big toe until he made it raw. Bcs Im on my feet regularly for work, I get my feet done weekly, so there was no reason for him to dig that deep. The water was extremely hot and he placed the hot towel directly on my legs and feet without allowing it time to cool. I asked for a color change on my hands to match my toes, a change of shape and a smalltalk repair near the cuticle. As you see in the pictures, he cut my nails down way too far and they are uneven on the index fingers. Apparently those 3 requests resulted in an additional $60 charge bcs it costs $30 for gel polish change on these short nails (even though their website says $10), $5 for a nail repair, $10 for a file down and $15 for a change of shape (even though their website says a different price than what I was charged. When I asked them about my charges and showing their website, of course they suddenly dont understand and I was refunded only $5. Will not be coming back. I feel cheated. Will be taking my weekly business elsewhere.
