1 /5 Bobbu Pye: So I have been to this dentist several times. Let me just say that Dr. Stiels work is good. The other dr.s are okay. The hygienist that work there are great ad well. My issue and problem with this place is theyre front desk. Ill start by saying I have spent alot of money and time here... from cleanings to xrays to fillings. But one day I called to make an appointment, and the younger girl at the time misunderstood me and scheduled me for the wrong date. They called me out of the blue one day and said that I have missed my appointment (that they got wrong) well they told me they were going to charge me $200 for missing an appointment that they got wrong, long story short, after telling them I wasnt gonna pay for her misunderstanding, she kept hanging the phone up everytime I would call to make the right appointment. That all went on for two months. I decided to try a new dentist. Two years go bye and I call them to make an appointment for my son.. well they pick the phone up and once I tell them my name. They say hold on I have to look at some notes on your profile. Well appthry have jotted down bad and misleading information... becuase an older lady picks the phone up and says, since you missed an appointment we have to take your payment upfront... without insurance! I have never heard of such a thing nor have I ever been targeted like this. I wonder if the doctors know what kind of service they are turning away just from theyre front desk. It was basically saying we do not want to help you or your family over such a small misunderstanding on THEYRE end!! Ive been wanting ro make this post the last time I was denied(two years ago) and now I feel I have to over being ran away for a second time.. even though I have paid for service here many times without issues. I would go somewhere else if I were looking for a dentist. Trust me!!!
